Privacy

Website Privacy Notice

Learn how ICON Equipment uses information submitted through this website and My ICON.

How ICON Equipment Uses Website Information

ICON Equipment uses information submitted through this website to respond to equipment, parts, service, business-account, ecommerce and customer-account requests.

Information you provide

Contact and business information such as name, company, email, phone and addresses.
Equipment, product, service, trade-in and jobsite details that you choose to submit.
Order, quote, invoice, account and purchasing information needed to support a customer relationship.
Customer feedback and communication preferences.

Website and marketing information

The site may record basic request information such as page visited, referring page and campaign parameters so ICON can understand which website experiences lead to customer inquiries.
If optional analytics is enabled, it is configured through server-side website settings and is intended to measure site usage without placing customer passwords or payment-card numbers into analytics events.

How the information is used

Respond to requests, prepare quotes, identify products, schedule service and support orders.
Provide My ICON customer-account access and customer-specific account information after authentication.
Improve website content, customer service, merchandising and business operations.
Protect the website, prevent abuse and troubleshoot technical issues.

Payment information

The website is designed not to store raw payment-card numbers. When secure hosted payment is available, payment credentials are handled by the applicable payment service rather than stored in the public website application.

Contact

Questions about website privacy can be directed to ICON Equipment at (623) 401-4266 or Info@icon-equip.com.